Guide
Keep application letters and private team conversations together, with clear controls for editing, deleting, blocking, and reporting.
Published 2026-08-15 · Reviewed 2026-08-15
Correspondence Desk gathers private application conversations, team member threads, and team announcements into one inbox. It does not create open direct messages: every conversation still belongs to an application or a team you can access.
Open a letter
On a computer or tablet, choose the letter bubble in the shared header beside Notifications. It stays available while you work in Reader, Author, PA, or Admin. On a phone, open More and choose the same letter bubble beside your profile.
The conversation list and open letter sit side by side on larger screens. On a phone, Correspondence always starts on your letter list unless you followed a direct link to a particular thread. Open one letter full-screen and use Back to conversations to return. Choose the information button beside Refresh whenever you want a reminder about private reports or conversation-scoped blocking; the notes stay out of your workspace until you ask for them.
Unread counts clear when you open a conversation. Application replies and private team threads have a reply box. Team announcements open read-only here; use Open the team room when you need to post a new announcement with the team tools.
Free and Pro access
Direct application conversations are available to verified authors on Author Free as well as Author Pro. You can message a reader who applied to your campaign and reply to that connected conversation without upgrading.
Author Pro remains the plan for team-wide announcements, team member threads, bulk applicant tools, and managing communication across unlimited campaigns. Readers can always open and reply to conversations they are permitted to access.
Edit or delete your message
Open a message's actions. You can edit your own message for 15 minutes after sending it. An edited message shows edited, and the original version stays available only as protected moderation evidence.
Deleting replaces your message with Message deleted. It does not silently erase the record or remove evidence attached to an existing report.
Block a private conversation
Choose Block in an application or team member thread to stop private replies in that conversation. Blocking does not withdraw an ARC application, change its decision, remove you from a team, or alter your books. You can return and choose Unblock later.
Team-wide announcements remain visible so a block cannot hide operational updates from a team you still belong to.
Report a message privately
Choose Report on an incoming message, select the closest reason, and add an optional note. Moderators receive the selected message and a limited window of nearby messages. The person you report is not told who submitted the report.
Your report enters a private review queue; it is not an automatic punishment. A moderator reviews the preserved evidence and can dismiss it, send a standards reminder, remove the message, or temporarily restrict messaging. Messaging restrictions do not lock the person out of their Library, applications, or teams.
If there is an immediate safety risk, use the support contact information in Help Desk in addition to reporting the message.